About INstalling and Re-Installing Form•Z

Hi Brian,

The student version allows you to install on any two computers. If your students have already installed on two computers, and one dies, then we can reset our records so the "dead" computer will no longer count as one of their licenses. If you need us to do this, just let us know their serial number and we can reset this.

To reinstall, just use the install package that they downloaded previously, and the same serial number and install code. (The installation instructions note that these should be backed up in case they are needed in the future.)

All install packages are the same (except Mac vs. Win), so if they do not have the install package that they downloaded, an install package from anyone else will work with her install code. (Or you can use any Joint Study Extension DVD.)

If they forgot their serial number or install code, let us know and we can retrieve this for them.
Please let us know if you have any further questions or problems.

Best Regards,

Paul Helm